Themes and Content
All content you add to your website locally or on a dedicated CDN is your property and removable at any time through the available export/download functions. All themes remain the property of the Nositeunseen network as they contain code modifications which are considered part of the network system. Any images you add to your theme design are your property and are downloadable through the available export/download functions. With the exception of code modifications as mentioned above, your modified theme can be provided to you should you wish to discontinue your hosting within the network. All code modifications that pertain to the network system would be removed prior to your receiving your theme. Please understand that aspects of your theme will no longer function with those code elements removed. A preparation fee of $40.00 will apply.
Associates as Liaisons
Associates refer to the professional service providers available to any Nositeunseen network who also provide assistance in the forums and through private messages. Associates are not authorized to implement any course of action on behalf of a member without member consent. All advice and feedback provided by all associates is intended bona fide best advice as professionals experienced in their areas of service and communication, however their feedback and advice does not constitute legal or binding information and should only be viewed as information intended to serve a member’s best interests by answering their questions and queries. All members regard associates as liaisons of information rather than originators of that same information.
All payments through our website are processed and managed through UserTutor Corp. Recurring invoices are also processed and managed through UserTutor Corp. Invoices and receipts will contain the UserTutor Corp. name and information.
Accounts and/or products are considered activated when payment is processed and login credentials are issued. Login credentials are issued to the signup email address provided by the purchaser at registration. Websites are setup and accessible within 24 hours of purchase.
Billing Anniversary, Renewals and Cycles
All billing anniversary dates and renewal dates are based on the initial start date. That start date is set when the purchased product is made available to the purchaser for public use following any initial development and design. What that means is, if the hosting package is under construction for 3 days after activation while support personnel develop the site, the start date is held until after that development period. Renewal notices are sent 30 days prior to the due date. All invoices must be received by the due date to avoid cancellation and disruption of service. Late renewals are subject to an administration fee of $55.00.
If you cancel your hosting package at any time the following refund values apply: Prior to account/product activation: Full refund minus any applicable processing fees, and affiliate/referral fees if paid out. Subsequent to account/product activation: Pro-rated refund for the days unused, minus any applicable processing fees, affiliate/referral fees if paid out, and applicable setup fees.
Sales and Discounts
All payments for per month term, new client incentives eg. evaluate, or coupon reduced items are deemed non-refundable. Any cancellation of a sale item prior to account/product activation will receive full refund minus any applicable processing fees, affiliate/referral fees if paid out, and applicable setup fees. Cancellation subsequent to account/product activation is non-refundable.
* Processing fees involve service charges levied or incurred by PayPal, bank, and/or UserTutor Corp. Setup fees are set at $80.00 CAD and applicable to the initial activation of any account or purchased item. Custom theme design, custom programming, and custom content are deemed non-refundable in whole or in part except by mutual consent of all involved parties.